Billing & Orders
How to check your order status
Track pending approval, approved, rejected, and cancelled orders from your client area.
Updated July 10, 2026
Your order status is always visible in the client area under My Orders.
Status meanings
Pending approval — we are waiting for payment confirmation. Approved — payment confirmed and your service is being provisioned. Rejected — the order could not be accepted (check your email for the reason). Cancelled — the order was cancelled or expired.
How to speed things up
For bank transfers, include your ORDER_ID in the payment reference and transfer the exact amount. This lets our team match and approve your payment faster.